If you are not happy with your purchase for any reason whatsoever, you can return it within 30 days for a refund (less shipping and handling). There are no restocking fees. If you bought a pen for $80, you will get an $80 refund.
When doing the return, I highly suggest you have it insured with a tracking number in case it gets lost in the mail, this way you’re completely covered.
For custom orders, because you are given many revision opportunities during the design stage, there are no refunds.
Contact me for return instructions.