Your Personal Information
Inspired by the Pen protects and respects the privacy of all our website visitors and customers. All information collected from customers when signing up is used for billing and administration purposes only and is kept strictly confidential. We have taken security measures to ensure that our customers’ information is protected against loss, alteration or misuse. All transmissions of private information over the Internet are encrypted using standard SSL protocols. Any personal passwords or usernames given to a customer are their own responsibility. Customers must ensure that only authorized personnel access their accounts. Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:
Inspired by the Pen collects personal information about individuals (clients) in order to better manage its business. The company will make all reasonable efforts to fully inform such individuals about the planned use/disclosure. The company will limit the collection and use of personal information to that required for valid business purposes or to comply with legislation. Your email address, name and any other information you provide, such as address and phone number you provide to Inspired by the Pen are held in strict confidence. We use other third parties, such as Square who is our credit card processing company, to bill you for services if that is the payment method you chose. We also use Canada Post to calculate shipping rates based on your address and postal code.
Inspired by the Pen collects basic information for our newsletter subscriptions. We do not sell or share your information with anyone else. Subscribers are required to confirm their subscription by e-mail and may opt-out/unsubscribe at any time from a link at the bottom of every email. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters, you may follow the unsubscribe instructions contained in each of the communications you receive. In the case of a subscriber not receiving an email, a technical support request will be placed with the email provider only if consent is provided by the subscriber.
Inspired by the Pen will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information, and on written request by an individual to whom the information relates, the organization will modify the information as required.
Inspired by the Pen will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.
Inspired by the Pen has established a retention period for all personal information collected for the term that the client remains a client of Inspired by the Pen. Other information such as contact form entries and analytics records for a year.
In addition to the care that Inspired by the Pen takes directly, we also work with all of our partner organizations that may at some point handle personal information gathered by us in the course of their relationship with and service to us. Each third party partner has agreed to meet our standards of privacy, confidentiality and security. All Employees and third party staff who in any way handle or manage Personal Information have acknowledged and agreed to adhere to our Privacy Code and the procedures that support that code.
Rights Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
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If you have any questions or concerns, you may contact me by email or by phone.
2003820 Ontario Limited
Operating as Inspired by the Pen
a division of Legacy Designs
- Greater Hamilton Area: 905-481-0507
- Greater Toronto Area: 647-477-5545
- Brantford: 519-512-9947